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Privacy Policy

This policy explains what information we collect when you use MM Adventure’s websites and services (the tours and transfers we conduct). It also has information about how we store, use, transfer, and delete that information. Our aim is not only to comply with privacy law, but to earn your trust.

The following policy is subject to change without prior notice.

Information We Collect

MM Adventure doesn’t display ads on our sites and doesn’t make money from ads. So, we don’t collect data in order to advertise to you. We do not personalize the content and pages you see on our sites; therefore, we do not collect any identifiable information when you are browsing our sites.

Any tracking we do at MM Adventure is to make our site work as well as possible. This includes tracking basic, non-identifying information like:

  • your Internet Protocol address,
  • information about your device (device and browser type for example), and
  • referral information (how you got to our site and to a particular page for example).

Any identifiable information we collect consists of information you choose to give us when you book tours or transfers with us. This includes:

  • your name,
  • basic contact information (your email address and phone number),
  • your nationality,
  • your group information (the number of people traveling with you, their age groups and the general purpose of the trip), and
  • the addresses at which you want to be picked up and dropped off at.

We also get some identifiable information from our payment service providers (like PayPal) when you make payments to us. This includes your name, email address and billing address.

How We Use It

We use the non-identifiable tracking information to:

  • Test and improve the performance of our websites. To provide the best user experience possible when you browse our sites.
  • Generate aggregate, anonymized information about how people use our websites.

We use identifiable information you choose to give us to:

  • Provide our travel services, which includes planning and organizing the tours or transfers you choose to book with us.
  • Generate aggregate, anonymized information about how people use our products and services.

Information Disclosure

MM Adventure will not transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you to a third party.

We may transfer information about your use of our services and products with third parties in some circumstances, including:

  • When we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process.
  • When we have a good faith belief that doing so will help prevent imminent harm to someone.

If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others or cause illegal conduct. We will object to legal requests for information about users and customers of our services that we believe are improper.

Data Storage

MM Adventure uses third-party vendors and hosting partners, such as Microsoft, for hardware, software, networking, storage and related technology we need to operate our sites and services. By using our sites and services, you authorize MM Adventure to transfer, store and use your information in Malaysia and any other country where we operate.

Data Security

We use encryption (HTTPS/TLS) to protect data transmitted to and from our sites. However, no data transmission over the internet is 100% secure, so we can’t guarantee security. You may use our sites and services at your own risk, and you are responsible for taking reasonable measures to secure your account.

Third-Party Embeds

Some of the content you see displayed on MM Adventure is not hosted by MM Adventure. Those “embeds” are hosted by a third-party and embedded in a MM Adventure page, so that it appears to be a part of that page. For example: YouTube videos.

These files send data to the hosted site just as if you were visiting that site directly. For example, when you load a MM Adventure page with a YouTube video embedded in it, that video appears because of a pointer to files hosted by YouTube, and in turn YouTube receives data about your activity, such as your IP address and how much of the video you watched.

MM Adventure does not control what data third parties collect in cases like this, or what they ultimately do with it. So, third-party embeds on MM Adventure are not covered by this privacy policy. They are covered by the privacy policy of the third-party service. For example, when you watch a YouTube video embedded on an MM Adventure page, the use of data about your interactions with the video would be covered by YouTube’s privacy policy.

Tracking & Cookies

MM Adventure websites do not directly use browser cookies or similar technologies to track your interactions and activity when you use our sites. Some third-party services we use to on our sites, such as Google Analytics, may place their own cookies in your browser. This privacy policy does not cover the use of cookies by these third parties. They are covered by the privacy policy of the third-party service.

Modifying or Deleting Your Personal Information

The only personal information we collect and keep are related to transactions for when you book the tours or transfers we provide. This transactional information, which consist of the information described above, serve as records of our doing business. We are required by law to preserve this information in its original form, and not modify, delete or destroy it.

We do not collect more than the most basic information as required to complete business transactions, specifically we do not allow users to create user accounts with us. Any tracking information we collect is aggregated and anonymized. Therefore, we do not keep any identifiable personal information about you that could be modified or deleted.

If you have any doubts about our Privacy Policy, please email us any questions you may have and we will be glad to answer them.